Returns Policy
Last updated January 14, 2024
Thank you for your purchase. We hope you are happy with your purchase.
However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only.
Please see below for more information on our return policy.
Returns
All returns must be postmarked within fourteen (14) days of the purchase date.
All returned items must be in new and unused condition, with all original tags and labels attached.
Return Process
To return an item, place the item securely in its original packaging, and mail your return to the following address:
Andy Mallins Photography
27 Kirkwood Close
Wigan, WN2 1DZ
United Kingdom
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
Refunds
After receiving your return and inspecting the condition of your item, we will process your return.
Please allow at least seven (7) days from the receipt of your item to process your return.
Refunds may take 1-2 billing cycles to appear on your credit or debit card statement, depending on your credit or debit card company. We will notify you by email when your return has been processed.
Exceptions
Stock images cannot be returned for a refund or exchanged. For defective or damaged physical products, please contact us to arrange a refund or exchange.
Questions
If you have any questions concerning our return policy, please contact us.