Frequently Asked Questions
Do you sell prints?
Yes, my prints make a great present for you or a loved one and look great as part of your home decor or displayed in an office. Please head over to the Print Shop where you will find many of my photos available for sale as prints.
How can I find prints for a particular location?
To view prints for a particular location use https://andymallinsphotography.com/shop/ for the address followed by the location, for example, Liverpool would be https://andymallinsphotography.com/shop/liverpool.
Are your photos available to purchase digitally?
Yes, please had over to Stock Images where you will find many photos available for sale as digital downloads.
How can I find stock images for a particular location?
To view prints for a particular location use https://andymallinsphotography.com/shop/ for the address followed by the location, for example, Manchester would be https://andymallinsphotography.com/shop/manchester.
How do I download photos purchased digitally?
Once purchased, a link to download the photo will be emailed to you immediately.
Do you offer workshops?
Yes, please head over to Workshops for further details.
Are you available for commissioned work?
Absolutely, I am available for both aerial and landscape photography, please refer to the Photoshoots section for availability and rates. Some of my current and past clients include Wigan Council, The Woodland Trust and Manchester Central.
Are you insured?
I am insured with cover for both public liability and professional indemnity. My drone insurance is fully compliant with EC 785/2004.
Do you hold any qualifications?
As a drone pilot I hold both the A2CofC and GVC with a PDRA01 based Operational Authorisation from the CAA.
Are you featuring in any exhibitions?
Details about current exhibitions will be anounced on my Facebook Page. Previous exhibitions have included Two Left Feet Tap which is an award-winning bar and brewery located in Haigh Woodland Park, Wigan. I have also been a winner of regional photography competitions resulting in my work being on display in the press and various locations in town centres both in the UK and over seas.
Where can I keep up with the latest news?
Please head over to my Facebook Page for all the latest news.
What equipment do you use?
For shots I use a Leica Q2 with a 3 Legged Thing tripod, DJI Mavic 3 Pro and Mini 4 Pro along with a collection of DJI and NiSi filters. For editing I use Adobe Lightroom and Photoshop.
Do you have any customers reviews?
Yes, please check my Trustpilot page to hear what customers are saying about my prints.
Can I buy your prints from anywhere else?
Yes, a selection of my prints are stocked at Manchester Central Library.
Are discounts available for large orders or wholesale?
Yes, please contact me to discuss any requirements you may have.
What sizes are prints available in?
A4 (210 x 297mm) and A3 (297 x 420mm) sizes are available.
I love your photos but do not see the option that I am looking for?
If you do not see an option available for a photo, such licenses for commercial use, custom borders for prints, framed or mounted prints, canvases or different paper sizes or types, then please contact me and I will do my very best to fulfil your request.
I have seen an photo on social media but cannot see it on your website as a print?
If you do not see the print you are looking for then please contact me and I will do my very best to fulfil your request.
How will my print be shipped?
Prints will ship safely and securely in Andy Mallins Photography branded packaging within a manilla hard board backed envelope to ensure they are protected in transit.
Can I change or cancel my order?
Stock images cannot be changed or cancelled, for anything else, in most cases requests to change or cancel your order may not be possible as I print to order either in-house or using a supplier. Please contact me as soon as possible and I will do my best to fulfil your request.
What paper type and ink is used for each print?
All prints for sale in my print shop are of the highest standard in image and print quality. Photos are printed in landscape on Canon Professional Studio Finish 300 gsm gloss photo paper using a Canon professional photo printer with Canon inks. This means you are getting photo lab and gallery quality prints with excellent fade resistance and amazing colour reproduction meaning they will look great for years to come.
How quickly will my print ship?
Prints will be shipped within 3 working days but where possible will be shipped on the day of purchase if the purchase is made early in the day.
Do you ship internationally?
Yes, I ship worldwide.
How much is shipping?
Shipping in the UK is £3.99, for Europe and the rest of the world it is £12.99.
My print hasn’t arrived, what should I do?
In the unlikely event that your print does not arrive within the expected time frame then please contact me as soon as possible quoting your order number.
Are prints framed?
Listings are for prints only with no border, any framed photo pictures in listings are to give examples of how the print can be showcased. If you do not see an option available for my prints, such as royalty free licenses for the original photo, custom borders on prints, framed or mounted prints, printed canvases or different paper sizes or types, then please contact me and I will do my very best to fulfil your request.
Are your shipping materials environmentally friendly?
Where possible recycled materials are used.
Will my print look exactly how it is displayed on your listing?
For copyright reasons pictures in each listing are of lower quality than the original photo. The print shipped will be that of the original high quality photo (with the watermark removed) although please note that colours may vary slightly depending on your monitor settings. Please also note that due to the different dimensions there will be a very slight crop to either side of the photo when printed as seen in the framed photo pictures.
Where can I find your various policies for your site and shop?
Links to my policies including returns are accessible on any page you are browsing, however, for reference please find links below for each policy.